Introduction
There are often many groups in BCS Connect, for example for departments, projects, locations or a drinks club. As a member of a group, you can see the group's messages, documents and events. In this article, you will learn how to find groups, how to join them and how to leave a group again.
How do groups work?
A group can be open, private or hidden:
- Open (eye): everyone can find the group and see its content.
- Private (padlock): you can see that the group exists, but can only see its content if you are a member.
- Hidden: you can only see the group if you are a member. You can only join by invitation.
Whether you join immediately is determined by the group administrator. Sometimes you become a member immediately; sometimes the administrator must approve your request first.
Finding groups
- Click Groups in the navigation bar at the top. You will first see the groups you are already a member of.
- Choose an overview on the left:
- My groups: groups you are a member of.
- Open groups: all open groups.
- All groups: all groups you can see, including private groups.
- My favourites: groups you have saved as favourites.
- Archived groups: groups that are no longer active.
- If necessary, search by name using Search here at the top.
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If necessary, filter by group type on the left, for example department or project. The filters you see vary by organisation.
Curious which groups a colleague is a member of? Open your colleague's profile. There you can see the groups they are a member of.
Joining a group
- Click the group in the overview. The group opens.
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Click Join in the top right. You are now a member of the group.
If you need permission
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In the group, click Request membership.
- The button changes to Requested. The group administrator receives a notification.
- If the administrator approves your request, you will receive an email and become a member.
Can't see a button to join? You can only join by invitation from the group administrator.
Leaving a group
- Open the group.
- Click the three dots in the top right.
- Click Leave group.
Troubleshooting
I can't find a group
- Choose All groups on the left instead of My groups.
- Is a filter enabled on the left? Turn it off and search again.
- Is it a hidden group? You will only see it once you have been invited. Ask a member or the administrator to invite you.
My request still says Requested
- The group administrator still needs to approve your request. If necessary, contact the administrator.
I can't leave the group
- Are you the only administrator? Make someone else an administrator first.
- Are you also in a subgroup of this group? Leave the subgroup first.
Read also
Still having trouble? Contact support at support.plek@bcs-hr.com.