Introduction
The weekly update email automatically keeps you informed about the most important news within your organisation. You receive a personalised overview based on the channels and groups you are a member of.
In this article you will read how the weekly update email works, how to turn it on or off yourself and what to do if you run into any problems.
Whether you can turn this email on or off yourself depends on your organisation's settings. If you do not see the option, your organisation has already set the preference for you.
How does the weekly update email work?
The weekly update email is an automatically composed email that is sent once a week. The content is personally tailored to you, based on your activity and memberships in BCS Connect.
- Personalised overview: the content is based on the channels and groups you are a member of.
- Weekly delivery: you receive one email per week with a summary of the most important news from the past seven days.
- Organisation setting: some organisations let you choose whether you receive this email; other organisations set this centrally.
Turning the weekly update email on or off
Follow these steps to change your preference for the weekly update email.
- Click on your name in the top-right corner of your screen.
- Click on Settings.
- In the left-hand menu, click on Email and calendar updates.
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Find the option Weekly email updates and click the toggle to change your preference.
- Check the position of the toggle:
- Toggle to the left (grey): you will not receive the weekly update email.
- Toggle to the right: you will receive the weekly update email.
Your preference is saved automatically. Your new setting will take effect from the next sending week.
Only join channels and groups that are relevant to you. This keeps your weekly update clear and valuable.
Troubleshooting
I do not see the ‘Weekly email updates’ option
- Your organisation may have set this email centrally so that it is on or off by default. In that case you cannot change the setting yourself.
- You may not have sufficient permissions to change this setting. Contact your administrator if you are unsure.
I have turned the email on, but I am not receiving anything
- Check that the toggle is actually set to the right.
- Check your junk or spam folder.
- Check that you are a member of channels or groups with recent activity — without activity, there is nothing to summarise.
- Wait for the next weekly send moment; your new preference only takes effect from then on.
The problem persists
Does the problem persist after the checks above? Send an email to support.plek@bcs-hr.com.