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The bin

 

Restoring deleted items from the trash

The trash gives administrators a single place to recover recently deleted items in BCS Connect. Whether it's a document, page, group, message or channel — you can restore an item that was removed by mistake in just a few clicks from one central overview.

In this article you'll learn how the trash works, how to restore a deleted item and what to do if you run into problems.

Note:
Only administrators have access to the trash and can restore deleted items.

 

How does the trash work?

The trash collects all recently deleted items in one central location in the Admin panel. Items are split into categories using tabs, so you can quickly find the type of item you want to restore.

The following categories are available:

  • Documents
  • Pages
  • Groups
  • Messages
  • Channels

Each category shows an overview of deleted items. From this overview you can restore any item with a single click. Once restored, the item automatically reappears in its original location within a few minutes.

 

Restoring a deleted item

Follow these steps to restore a deleted item:

  1. Go to the Admin panel.
  2. In the menu, click Trash.

  3. At the top, select the tab that matches the deleted item, such as Messages or Pages.

  4. Find the item you want to restore in the list.
  5. Click Restore next to the relevant item.
Tip:
Can't find an item? Check the other tabs — items are split per category and may not appear on the tab where you'd first expect them.

 

What happens after restoring?

After clicking Restore, it usually takes a few minutes before the item is visible again in its original location. You don't need to do anything else — the item is returned with its original location, permissions and owner.

 

Troubleshooting

I can't open the trash

  • Check that you have administrator rights. Only administrators can open the trash and restore deleted items.
  • Refresh the page and try logging in again if the trash isn't visible in the Admin panel.

The item I'm looking for isn't in the trash

  • Check that you've selected the correct tab — items are split per category.
  • The item may be older than the retention period and has then been permanently removed from the trash.
  • Another administrator may have already restored the item. Look for it in its original location.

Restoring takes longer than expected

  • Wait a few minutes — the system sometimes needs time to make the item visible again.
  • Refresh the page in the original location after waiting a few minutes.

 

The problem persists

Can't restore the item or is it no longer in the trash? Send an email to support.plek@bcs-hr.com with the name of the deleted item, the category and the date it was deleted. We'll take it from there.