Introduction
New users always start with a standard set of preconfigured notifications. Each user then adjusts these notifications themselves from their own profile.
Would you, as an administrator, like to influence these default settings? You can, but not via the Admin panel. In this article, you can read which notifications you can have adjusted and how to request this.
As an administrator, you cannot configure the default notification settings yourself. Send a message to support.plek@bcs-hr.com and we will be happy to help.
How does this work?
The default setting applies to new users and to existing users who have not previously adjusted their notifications manually. As soon as a user changes a setting themselves, their own choice applies from that moment onwards.
This can be configured for:
- New message in a channel
- New message in a group
- Reply to a message
- Like on a message
- Like on a reply
For each of these notifications, you can separately specify whether the default setting for push notifications (mobile) and email notifications is on or off.
A user can always adjust their own notifications themselves. A permanent setting that a user cannot change themselves does not exist.
Requesting an adjustment to a default setting
If you would like the default setting for your environment to be adjusted, provide the following information:
- Which type of notification it concerns (see the list above).
- Whether it concerns push notifications, email notifications or both.
- Whether the notification should be on or off by default.
Send this to support.plek@bcs-hr.com. We will configure the setting for your environment.