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Profile page explained

 

Introduction

Your profile page brings together all your personal and work-related details in one place. A complete profile helps colleagues see at a glance who you are, what you do and how to reach you.

In this article you'll learn how the profile page works, who can see your profile, how to edit your details and photos, and what to do if you run into problems.

Info:
Your profile is visible to all internal users in your Plek environment. External users can only see your profile when you share a group with them.

 

How does the profile page work?

Every user has their own profile page made up of a fixed set of components. Together they give colleagues a complete picture of you:

  • Profile picture and cover photo — visual elements you set yourself.
  • Personal details — such as phone number or date of birth.
  • Work-related information — such as department, expertise and working days.
  • Groups you belong to — direct access to your groups.
  • Recent posts — an overview of the messages you've shared.
  • Documents — files you've shared or uploaded.
Example of a profile page in BCS Connect showing profile picture, cover photo, details and groups.
Tip:
You can start a chat directly from a colleague's profile — handy when you need a quick answer from someone.

 

Who can see my profile?

What others see on your profile depends on their role and the groups you share. In most cases colleagues will see:

  • Your personal details, including your profile picture.
  • The groups you belong to.
  • Posts you've recently shared.
  • The documents you've made available.

By filling out your profile completely, colleagues can quickly find out where your expertise lies and how best to get in touch with you.

 

Changing your profile picture

Follow these steps to set or remove your profile picture:

  1. Click your name in the top right corner.
  2. Hover over your profile picture.
  3. Click Add profile picture or Remove.
  4. Select a photo from your device.
  5. Click Save at the bottom. Your new profile picture is now visible to your colleagues.

 

Changing your cover photo

The cover photo is the banner at the top of your profile page. Here's how to change it:

  1. Go to the top right corner of the area where the cover photo is displayed.
  2. Click Add cover photo or Remove.
  3. Select an image from your device.
  4. Click Save at the bottom.

 

Editing your profile details

Update your personal and work-related details using the pencil icon:

  1. Click the pencil icon on your profile page.
  2. Update your personal details, such as phone number or date of birth.
  3. Update your work-related details, such as department, expertise or working days.
  4. Click Save at the bottom. Your changes are now visible to your colleagues.
Note:
Some fields are managed centrally by your organisation and can't be edited directly. Contact your administrator if you need to change a field you can't access.

 

Troubleshooting

I can't upload a profile picture

  • Check that the file is in a supported format (PNG or JPG).
  • Make sure the file isn't too large.
  • Try a different browser or refresh the page.

My changes aren't being saved

  • Check that all required fields are filled in.
  • Refresh the page and try again.
  • Log out and log back in.

I can't find a colleague to chat with

  • Make sure your colleague is in the same Plek environment.
  • External users are only visible when you share a group — ask to be added to a shared group.

My problem isn't listed here

Still stuck? Send an email to support.plek@bcs-hr.com describing what you're trying to do and what's happening instead.

 

Additional functionality

From a colleague's profile you can start a chat directly and easily add more participants to turn it into a group chat. This lets you connect with the right people quickly, without having to create a group first.