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Holiday snooze/Out of Office

 

Introduction

With holiday or away mode you let others know you are temporarily unavailable in BCS Connect. Colleagues immediately see that you are away, and you can choose to pause notifications during this period.

In this article you will learn how away mode works, how to set it up, how to change or end it, and what to do if something doesn't work as expected.

 

How does away mode work?

Away mode combines a visible away label with optional notification settings. You decide how long you are away and whether you want to keep receiving notifications during that time.

  • Visibility: other users see that you are away and can optionally see the reason.
  • Set a period: choose a start and end date, or set yourself as away immediately without an end date.
  • Pause notifications: you decide whether notifications are paused while you are away.
  • Automatic end: at the end of the chosen period your status is removed automatically.
Info:
If you don't set an end date, your away status remains active until you turn it off manually.

 

Set up holiday or away mode

Follow these steps to set your availability:

  1. Hover over your profile picture in the top right of the screen.
  2. Click Settings.

  3. In the left menu, click Availability.

  4. Select I am currently unavailable to immediately appear as away.

  5. Want to set a specific period? Select I am away during this period and choose the desired start and end date in the calendar.

  6. Enter a reason for your absence (for example 'Holiday').
  7. Indicate whether you want to pause notifications during your absence.
  8. Click Save. Your status is now visible to other users.
Tip:
Always set away mode before your holiday or leave starts. That way colleagues know right away that you are temporarily unavailable, and you can be sure that messages don't interrupt you unnecessarily.

 

Change or end your away status

Your away status ends automatically on the chosen end date, after which you receive notifications as usual. Want to change or stop your status earlier? You can do this at any time.

  1. Go to your profile picture > Settings > Availability.
  2. Change the end date, or uncheck the box I am currently unavailable to remove your away status immediately.
  3. Click Save.

 

Troubleshooting

Colleagues don't see my away status

  • Check that you clicked Save after changing the setting.
  • Check that the start date has been reached — your status is not visible before that date.
  • Ask the colleague to refresh the page; statuses are not always updated instantly.

I still receive notifications while I'm away

  • Check that Pause notifications is selected in the Availability screen.
  • Email notifications set up outside BCS Connect (for example through Outlook rules) are not paused by this setting.

My status stays active, even after the end date

  • Check that an end date is filled in; without an end date the status remains active until you turn it off yourself.
  • Manually uncheck I am currently unavailable and click Save.

The problem persists

Contact support at support.plek@bcs-hr.com.