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Clear and analyzed form results

 

Introduction

The form results view gives you an at-a-glance overview of how users have completed a form. Depending on the question type, answers are presented as a chart or as a list.

In this article you'll learn where to find the results, how they are displayed, how to open an individual submission, and how to export all answers to a .csv file.

Note:
You need sufficient permissions to view and export results. If you don't see the Results button or the export icon, contact your application administrator.

 

How are form results displayed?

The way answers are shown depends on the type of question used in the form. BCS Connect automatically selects the most suitable view:

  • Structured answers: questions with fixed answer options (such as multiple choice or a star rating) are displayed as a donut or bar chart. This makes it easy to spot patterns and trends.
  • Open answers: free-text questions are shown as a list of written responses, so you can read each answer individually.

Examples of the visual display:

Donut chart with short text answers in the results overview 

Donut chart with ratings on a 1-to-5-star scale

 

Open the results of a form

You'll find the results in the results section of the form itself.

  1. Open the form whose results you want to view.

  2. Click on Results.

    Results button on a form

  3. The results overview opens. You'll see a chart or a list of answers for each question.

 

View an individual submission

Want to see exactly what one user submitted? You can open an individual submission directly from the results overview.

  1. Open the results overview via Results.

  2. Click View in the top right to open the individual submissions.

    View and Export buttons in the top right of the results overview

  3. Select the submission you want to open to see all answers from that user.

 

Export results to .csv

Want to analyse the answers further outside BCS Connect? You can download all results as a .csv file.

  1. Open the results overview of the form.

  2. Click the export icon in the top right.

    Export icon in the top right of the results overview

  3. The .csv file is downloaded and can be opened in Excel, Numbers, or any other spreadsheet tool.
Tip:
A .csv file contains all submissions in table form. Useful when you want to apply filters in Excel, build pivot tables, or combine the data with other sources.

 

Troubleshooting

I don't see any results for my form

  • Check whether the form has actually been completed by users. Without submissions, the overview stays empty.
  • Check that you've opened the correct form.
  • Refresh the page and reopen the form.

I can't export the results

  • Check whether you have sufficient permissions to export data. If not, contact your application administrator.
  • Close the form and reopen it, then click the export icon again.
  • Try a different browser or clear your cache if the download doesn't start.

The problem persists

Still unable to view or export results? Send an email to support.plek@bcs-hr.com.