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Editing or deleting a message

 

Introduction

On the intranet you can easily edit or permanently delete messages you've posted. This keeps the information on the platform current and relevant.

In this article you'll learn how to edit a message and how to delete a message permanently.

Info:
You can also schedule a message in advance by setting the publication date to a future date while editing. The message will then be published automatically on the chosen date.

 

How does editing and deleting messages work?

You can make two kinds of changes to an existing message:

  • Edit the content: change the text, images, or attachments.
  • Change the date: useful when you want to keep a message as a draft or publish it later.

When you delete a message, it's permanently removed from the system for regular users.

 

Editing or deleting a message

Below you'll find how to update a message and how to delete a message permanently.

Edit a message

  1. Go to the message you want to edit.

  2. Click Edit.

    Message with the Edit button visible

  3. Change the content. You can update text, images, and attachments.

    Message editing screen with fields for text, images, and attachments

  4. Click Post. The message is now updated.

Delete a message

  1. Open the message you want to delete.

  2. Click Delete.

    Confirmation dialog after clicking Delete

  3. Confirm that you want to delete the message permanently.
Warning:
Deleted messages are no longer visible to users. Admins can restore any deleted message, including messages deleted by other users, via the admin panel.
Tip:
Not sure whether a message should really be deleted? Set the publication date to a future date instead — the message is then kept as a draft.

 

Troubleshooting

I can't find the "Edit" or "Delete" button

  • Check whether you have sufficient rights to manage messages.
  • Refresh the page and try again.
  • Try a different browser or use incognito mode.

I can't change the publication date

  • Check whether the message is already published — depending on platform settings, this can affect whether the date can still be changed.
  • Make sure all required fields are filled in.
  • Try saving the change and reloading the page.

My question isn't listed here

Contact support if the problem persists. Send an email to support.plek@bcs-hr.com.