Introduction

The Featured message feature gives a message a prominent spot on the intranet. This is useful when you want important information or an announcement to stand out, so your colleagues are more likely to see and read it.

In this article you'll learn who can feature a message, how to set it up, and where a featured message appears on the intranet.

Who can feature a message?

The ability to feature a message depends on your role on the intranet:

• Admins can feature channel messages.
• Content managers can feature messages in channels where they also have permission to post messages.
• Group managers can feature messages within their own group.

Featuring a message

You can feature a message at two moments: when creating a new message or when editing an existing message. In both cases, the featuring options can be found in the sidebar on the right of the editor.

Follow these steps to feature a message:

1. Open the editor by creating a new message or editing an existing one.

2. In the sidebar, enable the Featured message option.

   

3. Choose an image that fits the message. This image makes the message stand out on the intranet.

   Info:
   The recommended image size is 667 × 300 pixels. Use this aspect ratio to ensure the image displays correctly.

4. Set the end date until which the message should remain featured. After this date the message will be displayed as a regular message again.

   

5. Click Save to publish the message or save your changes. Your message is now featured.

How is a featured message displayed?

Once you save the message, it is automatically shown as featured in several places on the intranet:

• In the important news overview.

  

• At the top of the timeline.

  

Thanks to this prominent placement, the message stands out and your colleagues are more likely to see and read it.

Troubleshooting

I don't see the Featured message option

• Check that you have the right role (admin, content manager, or group manager).
• If you're a content manager: check that you have permission to post messages in the relevant channel.
• If you're a group manager: featuring only works within your own group.

My message isn't displayed as featured

• Check that the end date is still in the future. After the end date, the message will no longer be featured.
• Make sure you saved the message after enabling the option.
• Refresh the intranet (press F5, or pull the page down in the app) to see the latest view.

The image of my featured message looks wrong

• Use an image with the recommended size of 667 × 300 pixels.
• Avoid placing important text or faces near the edges of the image — they may be cropped.

The problem persists

Contact support if you can't resolve the issue. Send an email to support.plek@bcs-hr.com.